Information and free advice from our locksmiths

General advice

Please note: We also offer free site surveys to provide non-obligation quotes and advise on security for residential and commercial properties Monday-Friday 9am-7pm and Saturday 10am-4pm

Free advice from our locksmiths in London to reach an adequate level of basic security and meet  insurance requirements. The level of security required to meet your insurance specification may differ from company to company so we always advise you to clarify with your insurance company directly.

  • All single exterior doors to have at least one BS3621 rated lock (If BS3621 is unattainable due to fire regulations then BS8621) 
  • All outward opening exterior doors will require hinge bolts or BS rated security hinges
  • French doors to have key operated bolts top and bottom of both doors with a 5 lever (rebated) mortice lock toward the centre of door 
  • UPVC and other Multipoint locking doors are usually accepted as standard though some insurance companies will require a 3 star rating on cylinders/handles
  • All accessible windows to have at least one key operated lock
  • Some devices are not required by insurance companies but are highly recommended such as: London or Birmingham bars, door viewers and cowl plates / letter box hoods.

For more information please call us on 020 3685 6333

Email us at or via the contact us page in the menu above and we will get back to you.

Customer service standards

All products we supply and fit come with a minimum of 12 months guarantee

We guarantee a highly trained locksmith with at least 20 years experience. We are not a multi trade company, we are professional locksmiths specialising solely in the locksmith/security industry.  

We understand most customers do not use locksmiths on a regular basis. We aim to offer a level of customer service that not only brings you back to us should you ever need a locksmith again, but we also want you to feel happy to recommend us to family and friends.

No hidden costs

No call-out charge

We don't ask for your credit card details before attending site and would advise you for any companies that do, this is not generally industry standard and may be a way of committing you to payment before any works have even begun and regardless to the standard of any workmanship or increase of job price. We are always upfront and clear about our charges.  

Payment is due on completion of any works for non account customers. 

For some non stock items a deposit may be required before we can order any products.

Ingress Ltd

24 hour locksmiths in London